Labor
Parts
Payments
Pickup and delivery
Customer responsibility
Web Development
Terms
Guarantees
Privacy
Contact Us
Labor Rates
$59.99/hr, one hour minimum. Typical services average
between 1 to 3 hours on repairs and upgrades.
Parts and tax, if applicable, are extra.
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Pickup and Delivery
Pickup and delivery if within 20 mile radius of downtown Winston-Salem, NC
is included, otherwise additional $.50/mile applies. Customer will receive a
one time $10 deduction per repair by personally dropping off and picking up item.
This is by arrangement only.
Parts
Charge for parts and tax are in addition to labor.
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Customer
Customer should provide OEM setup disks, manuals, cables and software that
came with the item. Customer is fully responsible for backing up important files
and data prior to work being performed.
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Web, Database and Video/Multimedia Development Rates
$59.99/hr, one hour minimum.
Client should have a good idea of the purpose and target audience
of the website, database, or the multimedia project. We prefer
to discuss project requirements in person, by phone or email and to use written
project plans and agreements on projects above $299. This
provides the opportunity to establish all the deliverables, avoid
misunderstandings, and gives each side a clear picture of project
objectives, details, costs, and timelines.
After the project deliverables are agreed upon, we require a deposit
of half the agreed price and the remainder upon successful completion
of the project. The written agreement spells out all the details.
If customer will need a web host to host the site, we can arrrange this.
See web hosting.
Terms
These are our terms and conditions customarily found in most
computer repair/work agreements.
B H Technical Services is not a warranty service agent.
Customer is fully responsible for maintaining a backup of
important files before service is performed. B H Technical
Services is released from any claim or liability related to loss
of customer files/data for any reason whatsoever.
Some repairs and services are best performed in our shop. We
may need to take your equipment to our facilities.
(See Service Order for complete list of terms and
conditions.)
Payments
We accept checks and most credit cards through PayPal.
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Guarantees
Your satisfaction is of highest importance. We will make
every attempt to earn it. If a repair or upgrade by us fails
within 10 days after has been delivered to you for the same
problem, or upgrade, you have the option to return it for
correction or receive an 100% refund on labor. Exclusion: Work
the customer agrees to have performed on problems which the
customer has described as intermittent and not reproducible
are not covered.
Parts warranty is covered by the manufacturers warranty.
Terms for web, database and multimedia development is covered by a
separate agreement.
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Privacy
Information regarding any client is held in strict confidence
and will not be shared or sold for any reason.
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